Body of Competence (BoC)
The Body of Competence is shown in the tables below. It is organized into four main groups:
- Group 1: Basic Elements
Basic theoretical knowledge needed to understand and use professional practices - Group 2: Context Factors (Life Cycle Management)
Knowledgs necessary to understand different organizational contexts - Group 3: Creating Value
Where and how optimize the relationship between cost and value - Group 4: Applications
The core of the BoC, covers all applied practices of Total Cost Management.
Download here the PDF version: pdf Body of Competence - rev. 0 (English) (190 KB) .
Basic Elements
Context Factors (Life Cycle Management)
Creating Value
SUBJECT |
CONTENT DESCRIPTION |
GV01 General Management |
Strategic planning. Master Budgeting. Management control. Organization. Strategic marketing. Management of legal aspects. Relations with public bodies. Management systems overseeing. Other activities supporting the value chain as a whole. |
GV02 Economic and Financial Resource Management |
General accounting. Analytical accounting. Capital Budgeting. Economic-financial reporting. Business finance. |
GV03 Human Resources Management |
Research, recruitment, development, training and mobility of all types of personnel. Definition and development of skills. Evaluation of benefits, motivation, remuneration and economic incentive for staff. |
GV04 Technological and Infrastructural Resources Management |
Evaluation and selection of technological and infrastructural investments. Management of tangible and intangible assets to support the main activities of value generation (plants, machinery, buildings, structures, etc.). Study of the work and organization of the production / production cycle. Compliance check, verification of productivity, effectiveness and efficiency. |
GV05 Information Resources Management |
Definition of information, communication and documentation needs. Choice of channels and technological solutions to ensure reliability, security, availability and timeliness and effectiveness of information, documents and communications. |
GV06 Research and Development |
Basic research and innovation. Development of products, technological solutions, customer-specific services or as an original value proposition. |
GV07 Supplying |
Purchasing the resources needed for the output production of for the organizational operation : analysis and selection of suppliers, management of relationships with suppliers, management of purchases Determination of supply prices, technical and economic evaluation of suppliers. |
GV08 Internal Logistics |
Flows that feed the operating activities: receipt, storage and distribution of inputs, inventory management, inventory control, vector scheduling, compliance checks, returns to suppliers |
GV09 Processing, Production, Construction, Production, Delivery |
Activities transformation of the resources needed to output production: construction, manufacturing, service delivery. |
GV10 Promotion and Sale |
Activities related to the study of customer purchasing behavior, the determination of the offer, the determination of product attributes, the determination of prices, the selection and management of sales channels to manage the relationship with customers, advertising and communication and the determination of sales offers, signing of sales contracts. |
GV11 External Logistics and Distribution |
Activity flows that bring to the market the results of operating activities: collection, storage, storage of finished products, management of delivery carriers, order processing and scheduling of shipments. |
GV12 After Sales |
After-sales activities that support the customer (eg. technical assistance, continuous assistance, supervision, remote assistance). Activities related to sales and after-sales aimed at improving the perception of value of the what the Customer/User purchased. Customer Care. Supply and installation of spare parts, repairs. |
Applications
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